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Operate As

Integration

Freshchat

Messaging and live chat for customer engagement. Your client pastes their Freshchat key once, and your agent or your code works with their access.

Chat

About Freshchat

Freshchat is Freshworks' messaging and live chat app for customer engagement on websites and messaging apps.

Once your client connects Freshchat, your agent can work with their conversations and users.

Freshchat

Freshchat · Chat

API key

Messaging and live chat for customer engagement

The client pastes their API key from Freshchat's settings. We store it encrypted.

Building with Freshchat? The docs have setup steps and code for every tool.

Open the Freshchat docs

Tools

Your agent calls any endpoint of Freshchat's API with the request tool, with the client's access attached.

Base URL for request

https://{subdomain}.freshchat.com/v2

  • request

    HTTPS ANY /v1/clients/{clientId}/freshchat/{path}

    Any endpoint of Freshchat's own API, with the client's access attached.

    servicestringrequired
    This service: freshchat
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{subdomain}.freshchat.com/v2
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Freshchat key you paste, with only the access you gave that key

Related

More in Chat

Browse every service

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Send your next client one link

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