NewsOperate As is live. Send your first client one link

Integration

ServiceNow Cloud Observability

Distributed tracing and observability: projects, streams, metrics and conditions. Your client pastes their ServiceNow Cloud Observability key once, and your agent or your code works with their access.

Developer tools

About ServiceNow Cloud Observability

Through Operate As, your agent, n8n workflow or code works in ServiceNow Cloud Observability, formerly Lightstep, with your client's own access. Your client pastes their API key from ServiceNow Cloud Observability once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of ServiceNow Cloud Observability's API through the request tool, with the client's access attached.

Common uses in Developer tools

  • Check status and alert the team when something breaks
  • Create and update resources from a workflow
  • Report on usage and costs

ServiceNow Cloud Observability

ServiceNow Cloud Observability · Developer tools

API key

Distributed tracing and observability: projects, streams, metrics and conditions

The client pastes their API key from ServiceNow Cloud Observability's settings. We store it encrypted.

Building with ServiceNow Cloud Observability? The docs have setup steps and code for every tool.

Open the ServiceNow Cloud Observability docs

Tools

Your agent calls any endpoint of ServiceNow Cloud Observability's API with the request tool, with the client's access attached.

Base URL for request

https://api.lightstep.com/public/v0.2/{organization}

  • request

    HTTPS ANY /v1/clients/{clientId}/lightstep/{path}

    Any endpoint of ServiceNow Cloud Observability's own API, with the client's access attached.

    servicestringrequired
    This service: lightstep
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.lightstep.com/public/v0.2/{organization}
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the ServiceNow Cloud Observability key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.