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Integration

Twilio

Calls, SMS and WhatsApp, plus Verify, Conversations, Video, Studio, Flex, TaskRouter and every other Twilio API. Your client pastes their Twilio key once, and your agent or your code works with their access.

Phone and SMS

About Twilio

Twilio is a communications platform for calls, SMS and WhatsApp, along with Verify, Conversations, Video and more.

Your client pastes a Twilio key when they connect. Your agent or code can then send and read messages, place calls and use the other Twilio products on their account.

Twilio

Twilio · Phone and SMS

API key

Calls, SMS and WhatsApp, plus Verify, Conversations, Video, Studio, Flex, TaskRouter and every other Twilio API

The client pastes their auth token from Twilio's settings. We store it encrypted.

Tools

Every tool your agent gets for Twilio. Select one to see its inputs and an example call.

  • Loading every tool…

Building with Twilio? The docs have setup steps and code for every tool.

Open the Twilio docs

Any other endpoint

The request tool calls any Twilio endpoint the tools above don't cover, with the client's access attached.

Base URL for request

https://api.twilio.com/2010-04-01/Accounts/{account_sid}

  • request

    HTTPS ANY /v1/clients/{clientId}/twilio/{path}

    Any endpoint of Twilio's own API, with the client's access attached.

    servicestringrequired
    This service: twilio
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.twilio.com/2010-04-01/Accounts/{account_sid}
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Twilio key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.