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Integration

Freshcaller

Cloud phone system: calls, recordings, users and teams. Your client pastes their Freshcaller key once, and your agent or your code works with their access.

Phone and SMS

About Freshcaller

Freshcaller is Freshworks' cloud phone system for support and sales teams.

With your client's Freshcaller connected, your agent can work with calls, recordings, users and teams.

Freshcaller

Freshcaller · Phone and SMS

API key

Cloud phone system: calls, recordings, users and teams

The client pastes their API key from Freshcaller's settings. We store it encrypted.

Building with Freshcaller? The docs have setup steps and code for every tool.

Open the Freshcaller docs

Tools

Your agent calls any endpoint of Freshcaller's API with the request tool, with the client's access attached.

Base URL for request

https://{subdomain}.freshcaller.com/api/v1

  • request

    HTTPS ANY /v1/clients/{clientId}/freshcaller/{path}

    Any endpoint of Freshcaller's own API, with the client's access attached.

    servicestringrequired
    This service: freshcaller
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{subdomain}.freshcaller.com/api/v1
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Freshcaller key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.