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Integration

Ada

AI customer service agent: conversations, end users and knowledge. Your client pastes their Ada key once, and your agent or your code works with their access.

Support

About Ada

Ada is an AI customer service agent that answers customers across chat, email and voice.

Once your client connects Ada, your agent can work with conversations, end users and the knowledge it answers from.

Ada

Ada · Support

API key

AI customer service agent: conversations, end users and knowledge

The client pastes their API key from Ada's settings. We store it encrypted.

Building with Ada? The docs have setup steps and code for every tool.

Open the Ada docs

Tools

Your agent calls any endpoint of Ada's API with the request tool, with the client's access attached.

Base URL for request

https://{handle}.ada.support/api/v2

  • request

    HTTPS ANY /v1/clients/{clientId}/ada-support/{path}

    Any endpoint of Ada's own API, with the client's access attached.

    servicestringrequired
    This service: ada-support
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{handle}.ada.support/api/v2
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Ada key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.