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Integration

Autotask PSA

Professional services automation for MSPs: companies, tickets, contracts, projects and time entries. Your client pastes their Autotask PSA key once, and your agent or your code works with their access.

Support

About Autotask PSA

Autotask PSA, from Datto, is professional services automation software that MSPs use to run tickets, contracts, projects and billing.

Once your client connects Autotask PSA, your agent can work with companies, tickets, contracts, projects and time entries.

Autotask PSA

Autotask PSA · Support

API key

Professional services automation for MSPs: companies, tickets, contracts, projects and time entries

The client pastes their secret from Autotask PSA's settings. We store it encrypted.

Tools

Every tool your agent gets for Autotask PSA. Select one to see its inputs and an example call.

  • Loading every tool…

Building with Autotask PSA? The docs have setup steps and code for every tool.

Open the Autotask PSA docs

Any other endpoint

The request tool calls any Autotask PSA endpoint the tools above don't cover, with the client's access attached.

Base URL for request

https://webservices{zone}.autotask.net/ATServicesRest

  • request

    HTTPS ANY /v1/clients/{clientId}/autotask/{path}

    Any endpoint of Autotask PSA's own API, with the client's access attached.

    servicestringrequired
    This service: autotask
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://webservices{zone}.autotask.net/ATServicesRest
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Autotask PSA key you paste, with only the access you gave that key

Get started

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