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Operate As

Integration

bot9

AI chatbots for customer support: bots, conversations and contacts. Your client pastes their bot9 key once, and your agent or your code works with their access.

Support

About bot9

Through Operate As, your agent, n8n workflow or code works in bot9 with your client's own access. Your client pastes their API key from bot9 once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of bot9's API through the request tool, with the client's access attached.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

bot9

bot9 · Support

API key

AI chatbots for customer support: bots, conversations and contacts

The client pastes their API key from bot9's settings. We store it encrypted.

Tested against bot9's live API.

Building with bot9? The docs have setup steps and code for every tool.

Open the bot9 docs

Tools

Your agent calls any endpoint of bot9's API with the request tool, with the client's access attached.

Base URL for request

https://apiv1.bot9.ai

  • request

    HTTPS ANY /v1/clients/{clientId}/bot9/{path}

    Any endpoint of bot9's own API, with the client's access attached.

    servicestringrequired
    This service: bot9
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://apiv1.bot9.ai
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the bot9 key you paste, with only the access you gave that key

Related

More in Support

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