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Operate As

Integration

Catalyst

Customer success platform: accounts, health scores and tasks. Your client pastes their Catalyst key once, and your agent or your code works with their access.

Support

About Catalyst

Through Operate As, your agent, n8n workflow or code works in Catalyst with your client's own access. Your client pastes their API key from Catalyst once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of Catalyst's API through the request tool, with the client's access attached.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

Catalyst

Catalyst · Support

API key

Customer success platform: accounts, health scores and tasks

The client pastes their API key from Catalyst's settings. We store it encrypted.

Tested against Catalyst's live API.

Building with Catalyst? The docs have setup steps and code for every tool.

Open the Catalyst docs

Tools

Your agent calls any endpoint of Catalyst's API with the request tool, with the client's access attached.

Base URL for request

https://api.catalyst.io/v1

  • request

    HTTPS ANY /v1/clients/{clientId}/catalyst/{path}

    Any endpoint of Catalyst's own API, with the client's access attached.

    servicestringrequired
    This service: catalyst
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.catalyst.io/v1
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Catalyst key you paste, with only the access you gave that key

Related

More in Support

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