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Integration

Chatwoot

Open-source customer support inbox: conversations, contacts and agents. Your client pastes their Chatwoot key once, and your agent or your code works with their access.

Support

About Chatwoot

Chatwoot is an open-source customer support inbox for chat, email and social channels.

With your client's Chatwoot connected, your agent can read and reply to conversations and manage contacts and agents.

Chatwoot

Chatwoot · Support

API key

Open-source customer support inbox: conversations, contacts and agents

The client pastes their access token from Chatwoot's settings. We store it encrypted.

Tested against Chatwoot's live API.

Tools

Every tool your agent gets for Chatwoot. Select one to see its inputs and an example call.

  • Loading every tool…

Building with Chatwoot? The docs have setup steps and code for every tool.

Open the Chatwoot docs

Any other endpoint

The request tool calls any Chatwoot endpoint the tools above don't cover, with the client's access attached.

Base URL for request

https://app.chatwoot.com/api/v1

  • request

    HTTPS ANY /v1/clients/{clientId}/chatwoot/{path}

    Any endpoint of Chatwoot's own API, with the client's access attached.

    servicestringrequired
    This service: chatwoot
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://app.chatwoot.com/api/v1
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Chatwoot key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.