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Integration

Chatwoot (self-hosted)

A self-hosted Chatwoot support inbox: conversations, contacts and agents. Your client pastes their Chatwoot (self-hosted) key once, and your agent or your code works with their access.

Support

About Chatwoot (self-hosted)

Through Operate As, your agent, n8n workflow or code works in Chatwoot (self-hosted) with your client's own access. Your client pastes their access token from Chatwoot (self-hosted) once. We store it encrypted, so it never sits in an email or a shared doc. It comes with 113 ready-made tools for Chatwoot (self-hosted)'s API, and the request tool reaches any endpoint they don't cover.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

Chatwoot (self-hosted)

Chatwoot (self-hosted) · Support

API key

A self-hosted Chatwoot support inbox: conversations, contacts and agents

The client pastes their access token from Chatwoot (self-hosted)'s settings. We store it encrypted.

Tools

Every tool your agent gets for Chatwoot (self-hosted). Select one to see its inputs and an example call.

  • Loading every tool…

Building with Chatwoot (self-hosted)? The docs have setup steps and code for every tool.

Open the Chatwoot (self-hosted) docs

Any other endpoint

The request tool calls any Chatwoot (self-hosted) endpoint the tools above don't cover, with the client's access attached.

Base URL for request

https://{site}/api/v1

  • request

    HTTPS ANY /v1/clients/{clientId}/chatwoot-self-hosted/{path}

    Any endpoint of Chatwoot (self-hosted)'s own API, with the client's access attached.

    servicestringrequired
    This service: chatwoot-self-hosted
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{site}/api/v1
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Chatwoot (self-hosted) key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.