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Operate As

Integration

Deskpro

Help desk: tickets, people, organizations and knowledge base. Your client pastes their Deskpro key once, and your agent or your code works with their access.

Support

About Deskpro

Deskpro is help desk software for tickets, live chat and a knowledge base.

With your client's Deskpro connected, your agent can work with tickets, people, organizations and knowledge base articles.

Deskpro

Deskpro · Support

API key

Help desk: tickets, people, organizations and knowledge base

The client pastes their API key from Deskpro's settings. We store it encrypted.

Building with Deskpro? The docs have setup steps and code for every tool.

Open the Deskpro docs

Tools

Your agent calls any endpoint of Deskpro's API with the request tool, with the client's access attached.

Base URL for request

https://{subdomain}.deskpro.com/api/v2

  • request

    HTTPS ANY /v1/clients/{clientId}/deskpro/{path}

    Any endpoint of Deskpro's own API, with the client's access attached.

    servicestringrequired
    This service: deskpro
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{subdomain}.deskpro.com/api/v2
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Deskpro key you paste, with only the access you gave that key

Related

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