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Integration

Dixa

Customer service platform: conversations, agents and queues. Your client pastes their Dixa key once, and your agent or your code works with their access.

Support

About Dixa

Dixa is a customer service platform that routes conversations from every channel to the right agent.

With your client's Dixa connected, your agent can work with conversations, agents and queues.

Dixa

Dixa · Support

API key

Customer service platform: conversations, agents and queues

The client pastes their API token from Dixa's settings. We store it encrypted.

Tested against Dixa's live API.

Building with Dixa? The docs have setup steps and code for every tool.

Open the Dixa docs

Tools

Your agent calls any endpoint of Dixa's API with the request tool, with the client's access attached.

Base URL for request

https://dev.dixa.io/v1

  • request

    HTTPS ANY /v1/clients/{clientId}/dixa/{path}

    Any endpoint of Dixa's own API, with the client's access attached.

    servicestringrequired
    This service: dixa
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://dev.dixa.io/v1
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Dixa key you paste, with only the access you gave that key

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