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Operate As

Integration

DoneDone

Shared inbox and task tracker: tasks, conversations and projects. Your client pastes their DoneDone key once, and your agent or your code works with their access.

Support

About DoneDone

Through Operate As, your agent, n8n workflow or code works in DoneDone with your client's own access. Your client pastes their API key from DoneDone once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of DoneDone's API through the request tool, with the client's access attached.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

DoneDone

DoneDone · Support

API key

Shared inbox and task tracker: tasks, conversations and projects

The client pastes their API key from DoneDone's settings. We store it encrypted.

Tested against DoneDone's live API.

Building with DoneDone? The docs have setup steps and code for every tool.

Open the DoneDone docs

Tools

Your agent calls any endpoint of DoneDone's API with the request tool, with the client's access attached.

Base URL for request

https://2.donedone.com/public-api

  • request

    HTTPS ANY /v1/clients/{clientId}/donedone/{path}

    Any endpoint of DoneDone's own API, with the client's access attached.

    servicestringrequired
    This service: donedone
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://2.donedone.com/public-api
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the DoneDone key you paste, with only the access you gave that key

Related

More in Support

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