Open-source help desk: mailboxes, conversations, customers and users. Your client pastes their FreeScout key once, and your agent or your code works with their access.
Support
About FreeScout
Through Operate As, your agent, n8n workflow or code works in FreeScout with your client's own access. Your client pastes their API key from FreeScout once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of FreeScout's API through the request tool, with the client's access attached.
Common uses in Support
Answer routine questions and route the rest
Tag, prioritize and summarize tickets
Report on response times and common issues
FreeScout
FreeScout · Support
API key
Open-source help desk: mailboxes, conversations, customers and users
The client pastes their API key from FreeScout's settings. We store it encrypted.
Building with FreeScout? The docs have setup steps and code for every tool.
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.