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Integration

Gorgias

Ecommerce helpdesk: tickets, customers and macros. Your client pastes their Gorgias key once, and your agent or your code works with their access.

Support

About Gorgias

Gorgias is a help desk built for ecommerce, connecting support tickets to store orders.

With your client's Gorgias connected, your agent can read and reply to tickets, look up customers and use macros.

Gorgias

Gorgias · Support

API key

Ecommerce helpdesk: tickets, customers and macros

The client pastes their API key from Gorgias's settings. We store it encrypted.

Building with Gorgias? The docs have setup steps and code for every tool.

Open the Gorgias docs

Tools

Your agent calls any endpoint of Gorgias's API with the request tool, with the client's access attached.

Base URL for request

https://{domain}.gorgias.com/api

  • request

    HTTPS ANY /v1/clients/{clientId}/gorgias/{path}

    Any endpoint of Gorgias's own API, with the client's access attached.

    servicestringrequired
    This service: gorgias
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{domain}.gorgias.com/api
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Gorgias key you paste, with only the access you gave that key

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