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Integration

HappyFox

Helpdesk: tickets, contacts and categories. Your client pastes their HappyFox key once, and your agent or your code works with their access.

Support

About HappyFox

HappyFox is help desk software for support teams.

Once your client connects HappyFox, your agent can work with tickets, contacts and categories.

HappyFox

HappyFox · Support

API key

Helpdesk: tickets, contacts and categories

The client pastes their auth code from HappyFox's settings. We store it encrypted.

Building with HappyFox? The docs have setup steps and code for every tool.

Open the HappyFox docs

Tools

Your agent calls any endpoint of HappyFox's API with the request tool, with the client's access attached.

Base URL for request

https://{subdomain}.happyfox.com/api/1.1/json

  • request

    HTTPS ANY /v1/clients/{clientId}/happyfox/{path}

    Any endpoint of HappyFox's own API, with the client's access attached.

    servicestringrequired
    This service: happyfox
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{subdomain}.happyfox.com/api/1.1/json
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the HappyFox key you paste, with only the access you gave that key

Related

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