Integration
Customer chat, email and knowledge base. Your client pastes their HelpCrunch key once, and your agent or your code works with their access.
Support
HelpCrunch is a customer communication platform with live chat, email and a knowledge base.
Once your client connects HelpCrunch, your agent can work with their chats and customers.
HelpCrunch · Support
Customer chat, email and knowledge base
The client pastes their API key from HelpCrunch's settings. We store it encrypted.
Tested against HelpCrunch's live API.
Building with HelpCrunch? The docs have setup steps and code for every tool.
Your agent calls any endpoint of HelpCrunch's API with the request tool, with the client's access attached.
Base URL for request
https://api.helpcrunch.com/v1
request
HTTPS ANY /v1/clients/{clientId}/helpcrunch/{path}
Any endpoint of HelpCrunch's own API, with the client's access attached.
Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.
Related
Get started
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.