Jitbit Helpdesk
Jitbit Helpdesk · Support
Helpdesk ticketing: tickets, users and categories
The client pastes their API token from Jitbit Helpdesk's settings. We store it encrypted.
Building with Jitbit Helpdesk? The docs have setup steps and code for every tool.
Open the Jitbit Helpdesk docsTools
Your agent calls any endpoint of Jitbit Helpdesk's API with the request tool, with the client's access attached.
Base URL for request
https://{subdomain}.jitbit.com/helpdesk/api
request
HTTPS ANY /v1/clients/{clientId}/jitbit/{path}
Any endpoint of Jitbit Helpdesk's own API, with the client's access attached.
- servicestringrequired
- This service: jitbit
- methodstringrequired
- GET, POST, PUT, PATCH or DELETE
- pathstringrequired
- The path under https://{subdomain}.jitbit.com/helpdesk/api
- queryobjectoptional
- Query parameters
- bodyobjectoptional
- A JSON body
Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.
What the client approves
- Use the Jitbit Helpdesk key you paste, with only the access you gave that key
Get started
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