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Operate As

Integration

Kustomer

Customer service CRM: conversations, customers and messages. Your client pastes their Kustomer key once, and your agent or your code works with their access.

Support

About Kustomer

Kustomer is a CRM-style customer service platform that shows each customer's full history in one timeline.

Once your client connects Kustomer, your agent can work with conversations, customers and messages.

Kustomer

Kustomer · Support

API key

Customer service CRM: conversations, customers and messages

The client pastes their API key from Kustomer's settings. We store it encrypted.

Tested against Kustomer's live API.

Building with Kustomer? The docs have setup steps and code for every tool.

Open the Kustomer docs

Tools

Your agent calls any endpoint of Kustomer's API with the request tool, with the client's access attached.

Base URL for request

https://api.kustomerapp.com/v1

  • request

    HTTPS ANY /v1/clients/{clientId}/kustomer/{path}

    Any endpoint of Kustomer's own API, with the client's access attached.

    servicestringrequired
    This service: kustomer
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.kustomerapp.com/v1
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Kustomer key you paste, with only the access you gave that key

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