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Operate As

Integration

LiveAgent

Helpdesk with live chat, email and calls. Your client pastes their LiveAgent key once, and your agent or your code works with their access.

Support

About LiveAgent

LiveAgent is a help desk with live chat, email and calls.

With your client's LiveAgent connected, your agent can work with their tickets and conversations.

LiveAgent

LiveAgent · Support

API key

Helpdesk with live chat, email and calls

The client pastes their API key (v3) from LiveAgent's settings. We store it encrypted.

Building with LiveAgent? The docs have setup steps and code for every tool.

Open the LiveAgent docs

Tools

Your agent calls any endpoint of LiveAgent's API with the request tool, with the client's access attached.

Base URL for request

https://{subdomain}.ladesk.com/api/v3

  • request

    HTTPS ANY /v1/clients/{clientId}/liveagent/{path}

    Any endpoint of LiveAgent's own API, with the client's access attached.

    servicestringrequired
    This service: liveagent
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://{subdomain}.ladesk.com/api/v3
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the LiveAgent key you paste, with only the access you gave that key

Related

More in Support

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Prefer email? hello@operate.as