Customer feedback and portal: threads, companies, contacts and changelogs. Your client pastes their Productlane key once, and your agent or your code works with their access.
Support
About Productlane
Through Operate As, your agent, n8n workflow or code works in Productlane with your client's own access. Your client pastes their API key from Productlane once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of Productlane's API through the request tool, with the client's access attached.
Common uses in Support
Answer routine questions and route the rest
Tag, prioritize and summarize tickets
Report on response times and common issues
Productlane
Productlane · Support
API key
Customer feedback and portal: threads, companies, contacts and changelogs
The client pastes their API key from Productlane's settings. We store it encrypted.
Tested against Productlane's live API.
Building with Productlane? The docs have setup steps and code for every tool.
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.