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Operate As

Integration

Pylon

B2B customer support across Slack, email and chat. Your client pastes their Pylon key once, and your agent or your code works with their access.

Support

About Pylon

Pylon is a support platform for B2B companies that serve customers over Slack, email and chat.

With your client's Pylon connected, your agent can work with their support issues and accounts.

Pylon

Pylon · Support

API key

B2B customer support across Slack, email and chat

The client pastes their API token from Pylon's settings. We store it encrypted.

Tested against Pylon's live API.

Building with Pylon? The docs have setup steps and code for every tool.

Open the Pylon docs

Tools

Your agent calls any endpoint of Pylon's API with the request tool, with the client's access attached.

Base URL for request

https://api.usepylon.com

  • request

    HTTPS ANY /v1/clients/{clientId}/pylon/{path}

    Any endpoint of Pylon's own API, with the client's access attached.

    servicestringrequired
    This service: pylon
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.usepylon.com
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Pylon key you paste, with only the access you gave that key

Related

More in Support

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