ServiceDesk Plus Cloud
Zoho · Support
ManageEngine IT service desk: requests, problems, changes and assets
The client signs in on Zoho's own screen and approves access.
Tested against ServiceDesk Plus Cloud's live API.
Building with ServiceDesk Plus Cloud? The docs have setup steps and code for every tool.
Open the Zoho docsTools
Your agent calls any endpoint of ServiceDesk Plus Cloud's API with the request tool, with the client's access attached.
Base URL for request
https://sdpondemand.manageengine.com/api/v3
request
HTTPS ANY /v1/clients/{clientId}/servicedesk-plus/{path}
Any endpoint of ServiceDesk Plus Cloud's own API, with the client's access attached.
- servicestringrequired
- This service: servicedesk-plus
- methodstringrequired
- GET, POST, PUT, PATCH or DELETE
- pathstringrequired
- The path under https://sdpondemand.manageengine.com/api/v3
- queryobjectoptional
- Query parameters
- bodyobjectoptional
- A JSON body
Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.
What the client approves
- See and change your service requests
- See your assets
- See your service desk's settings
Get started
Send your next client one link
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.