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Integration

Smartsupp

Live chat and chatbots: conversations, contacts and agents. Your client pastes their Smartsupp key once, and your agent or your code works with their access.

Support

About Smartsupp

Through Operate As, your agent, n8n workflow or code works in Smartsupp with your client's own access. Your client pastes their API key from Smartsupp once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of Smartsupp's API through the request tool, with the client's access attached.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

Smartsupp

Smartsupp · Support

API key

Live chat and chatbots: conversations, contacts and agents

The client pastes their API key from Smartsupp's settings. We store it encrypted.

Tested against Smartsupp's live API.

Building with Smartsupp? The docs have setup steps and code for every tool.

Open the Smartsupp docs

Tools

Your agent calls any endpoint of Smartsupp's API with the request tool, with the client's access attached.

Base URL for request

https://api.smartsupp.com/v2

  • request

    HTTPS ANY /v1/clients/{clientId}/smartsupp/{path}

    Any endpoint of Smartsupp's own API, with the client's access attached.

    servicestringrequired
    This service: smartsupp
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.smartsupp.com/v2
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Smartsupp key you paste, with only the access you gave that key

Get started

Send your next client one link

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