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Integration

Tidio

Live chat and AI support: contacts, operators, tickets and conversations. Your client pastes their Tidio key once, and your agent or your code works with their access.

Support

About Tidio

Tidio is live chat and AI support software for small businesses and online stores.

Once your client connects Tidio, your agent can work with contacts, operators, tickets and conversations.

Tidio

Tidio · Support

API key

Live chat and AI support: contacts, operators, tickets and conversations

The client pastes their client ID from Tidio's settings. We store it encrypted.

Tested against Tidio's live API.

Building with Tidio? The docs have setup steps and code for every tool.

Open the Tidio docs

Tools

Your agent calls any endpoint of Tidio's API with the request tool, with the client's access attached.

Base URL for request

https://api.tidio.com

  • request

    HTTPS ANY /v1/clients/{clientId}/tidio/{path}

    Any endpoint of Tidio's own API, with the client's access attached.

    servicestringrequired
    This service: tidio
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://api.tidio.com
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Tidio key you paste, with only the access you gave that key

Get started

Send your next client one link

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