Integration
Omnichannel customer service inbox. Your client pastes their Trengo key once, and your agent or your code works with their access.
Support
Trengo is an omnichannel customer service inbox for email, chat, WhatsApp and social.
Once your client connects Trengo, your agent can work with their conversations.
Trengo · Support
Omnichannel customer service inbox
The client pastes their personal access token from Trengo's settings. We store it encrypted.
Tested against Trengo's live API.
Building with Trengo? The docs have setup steps and code for every tool.
Your agent calls any endpoint of Trengo's API with the request tool, with the client's access attached.
Base URL for request
https://app.trengo.com/api/v2
request
HTTPS ANY /v1/clients/{clientId}/trengo/{path}
Any endpoint of Trengo's own API, with the client's access attached.
Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.
Related
Get started
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.