Website and app feedback: feedback, comments and projects. Your client pastes their Userback key once, and your agent or your code works with their access.
Support
About Userback
Through Operate As, your agent, n8n workflow or code works in Userback with your client's own access. Your client pastes their API token from Userback once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of Userback's API through the request tool, with the client's access attached.
Common uses in Support
Answer routine questions and route the rest
Tag, prioritize and summarize tickets
Report on response times and common issues
Userback
Userback · Support
API key
Website and app feedback: feedback, comments and projects
The client pastes their API token from Userback's settings. We store it encrypted.
Tested against Userback's live API.
Building with Userback? The docs have setup steps and code for every tool.
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.