NewsOperate As is live. Send your first client one link

Integration

Userback

Website and app feedback: feedback, comments and projects. Your client pastes their Userback key once, and your agent or your code works with their access.

Support

About Userback

Through Operate As, your agent, n8n workflow or code works in Userback with your client's own access. Your client pastes their API token from Userback once. We store it encrypted, so it never sits in an email or a shared doc. Your agent reaches any endpoint of Userback's API through the request tool, with the client's access attached.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

Userback

Userback · Support

API key

Website and app feedback: feedback, comments and projects

The client pastes their API token from Userback's settings. We store it encrypted.

Tested against Userback's live API.

Building with Userback? The docs have setup steps and code for every tool.

Open the Userback docs

Tools

Your agent calls any endpoint of Userback's API with the request tool, with the client's access attached.

Base URL for request

https://rest.userback.io/1.0

  • request

    HTTPS ANY /v1/clients/{clientId}/userback/{path}

    Any endpoint of Userback's own API, with the client's access attached.

    servicestringrequired
    This service: userback
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://rest.userback.io/1.0
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • Use the Userback key you paste, with only the access you gave that key

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.