Zammad (self-hosted)
Zammad (self-hosted) · Support
A self-hosted Zammad helpdesk: tickets, users and organizations
The client pastes their access token from Zammad (self-hosted)'s settings. We store it encrypted.
Building with Zammad (self-hosted)? The docs have setup steps and code for every tool.
Open the Zammad (self-hosted) docsTools
Your agent calls any endpoint of Zammad (self-hosted)'s API with the request tool, with the client's access attached.
Base URL for request
https://{site}/api/v1
request
HTTPS ANY /v1/clients/{clientId}/zammad-self-hosted/{path}
Any endpoint of Zammad (self-hosted)'s own API, with the client's access attached.
- servicestringrequired
- This service: zammad-self-hosted
- methodstringrequired
- GET, POST, PUT, PATCH or DELETE
- pathstringrequired
- The path under https://{site}/api/v1
- queryobjectoptional
- Query parameters
- bodyobjectoptional
- A JSON body
Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.
What the client approves
- Use the Zammad (self-hosted) key you paste, with only the access you gave that key
Get started
Send your next client one link
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.