NewsOperate As is live. Send your first client one link

Integration

Zoho Assist

Remote support: support sessions, unattended computers and reports. Your client signs in to Zoho once, and your agent or your code works with their access.

Support

About Zoho Assist

Through Operate As, your agent, n8n workflow or code works in Zoho Assist with your client's own access. Your client signs in to Zoho and approves access once, so you never ask for their password. Your agent reaches any endpoint of Zoho Assist's API through the request tool, with the client's access attached.

Common uses in Support

  • Answer routine questions and route the rest
  • Tag, prioritize and summarize tickets
  • Report on response times and common issues

Zoho Assist

Zoho · Support

Sign in

Remote support: support sessions, unattended computers and reports

The client signs in on Zoho's own screen and approves access.

Tested against Zoho Assist's live API.

Building with Zoho Assist? The docs have setup steps and code for every tool.

Open the Zoho docs

Tools

Your agent calls any endpoint of Zoho Assist's API with the request tool, with the client's access attached.

Base URL for request

https://assist.zoho.com/api/v2

  • request

    HTTPS ANY /v1/clients/{clientId}/zoho-assist/{path}

    Any endpoint of Zoho Assist's own API, with the client's access attached.

    servicestringrequired
    This service: zoho-assist
    methodstringrequired
    GET, POST, PUT, PATCH or DELETE
    pathstringrequired
    The path under https://assist.zoho.com/api/v2
    queryobjectoptional
    Query parameters
    bodyobjectoptional
    A JSON body

Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.

What the client approves

  • See your Assist account
  • Start remote support sessions
  • See your unattended computers
  • See your session reports

Get started

Send your next client one link

Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.