Integration
Customer support: tickets, contacts and departments. Your client signs in to Zoho once, and your agent or your code works with their access.
Support
Zoho Desk is the customer support help desk in Zoho's suite.
Once your client connects Zoho Desk, your agent can work with tickets, contacts and departments.
Zoho · Support
Customer support: tickets, contacts and departments
The client signs in on Zoho's own screen and approves access.
Tested against Zoho Desk's live API.
Building with Zoho Desk? The docs have setup steps and code for every tool.
Your agent calls any endpoint of Zoho Desk's API with the request tool, with the client's access attached.
Base URL for request
https://desk.zoho.com/api/v1
request
HTTPS ANY /v1/clients/{clientId}/zoho-desk/{path}
Any endpoint of Zoho Desk's own API, with the client's access attached.
Over MCP every tool also takes client_id, from list_clients. Over HTTPS send it as clientId to https://api.operate.as/v1.
Related
Get started
Add a client, select the services, copy the link. You'll get an email the moment their access is ready. Start free, no card required. Paid plans are one flat monthly price, and a busy month never takes your agents offline.